Privacy Policy
1. Introduction
Chess Confidence ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including participation in our online chess classes, tournaments, and associated activities. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect personal information from you in the following ways:
Information You Provide Directly: Name, email address, phone number, and other contact details. Payment details for processing class fees and subscriptions. Information about your child’s age, skill level, and preferences for the purposes of class placement.
Information Collected Automatically: IP address, browser type, and operating system when you access our website or online platforms. Usage data, including the dates and times of your interactions with our services.
Media Collected During Classes: Photographs, videos, and recordings of classes or tournaments may include participants for educational, quality assurance, or promotional purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services, including scheduling classes and tracking progress. To process payments and manage subscriptions. To improve our offerings and develop new programs based on feedback and usage trends. To ensure the safety and security of participants in our online programs. To communicate with you about updates, class schedules, promotions, and other relevant information. For marketing purposes, including the use of photographs or videos, with explicit consent.
4. Disclosure of Your Information
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with:
Service Providers: Third-party services that facilitate payment processing, hosting, and communication.
Legal Compliance: Authorities or regulators if required by law or to protect the rights and safety of participants.
Business Transfers: In the event of a merger, sale, or acquisition of Chess Confidence, your information may be transferred to the new entity.
5. Data Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccuracies in your data.
Deletion: Request the deletion of your personal data, subject to legal and operational requirements.
Opt-Out: Opt out of marketing communications or the use of your child’s photographs/videos for promotional purposes. To exercise your rights, please contact us using the details provided in the Contact Information section.
7. Retention of Information
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Once the information is no longer required, we securely delete or anonymize it.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Improve website functionality and user experience. Analyse website traffic and performance. Facilitate secure access to online classes and platforms. You can manage your cookie preferences through your browser settings.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
11. Jurisdiction
This Privacy Policy is governed by the laws of Queensland, Australia. Any disputes will be resolved in accordance with the courts of Queensland, Australia.
By using Chess Confidence’s services, you acknowledge that you have read and understood this Privacy Policy.
CONTACT
P +61 493 790 722
E [email protected]
Location Brisbane, Australia
Copyright © 2025 Chess Confidence - All Rights Reserved.